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1 Reply
GabiE-Xerox
Xerox Employee
Xerox Employee
‎11-05-2019 01:50 PM

Re: Not showing up in Printers and Scanners?

Hi,

I've had the same issue yesterday with the driver for C405, but it showed up after restarting the laptop.

 

Gabi

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Microfiche
New Member
New Member
‎11-05-2019 01:38 PM

Not showing up in Printers and Scanners?

Product Name: VersaLink B400 Printer
Operating System: Windows 10 x64

Tried installing and uninstalling this printer a number of times. Connected via USB, installed driver from CD.

If I print, it shows up in the list of printers, but it does NOT show up under Printers and Scanners?

I won't let me download the latest version during the DVD install - always fails (though seemingly no problem with internet - I can download from Xerox with no issues from same computer.)

Also tried installing using the downloaded Xerox Smart Start – Driver Installer 

Have tried on 2 separate computers now with same result.

Any ideas?

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