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Not showing up in Printers and Scanners??

Product Name: VersaLink® B400 Printer
Operating System: Windows 10 x64

Tried installing and uninstalling this printer a number of times. Connected via USB, installed driver from CD. If I print, it shows up in the list of printers, but it does NOT show up under Printers and Scanners? I won't let me download the latest version during the DVD install - always fails (though seemingly no problem with internet - I can download from Xerox with no issues from same computer.) Also tried installing using the downloaded 

Have tried on 2 separate computers now with same result.

Any ideas?

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Community Manager
Community Manager

Re: Not showing up in Printers and Scanners??

Hello SolomonShawn,.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: VersaLink B400.

Alternatively, you can visit our Contact Us page for other support options.

Thanks,
CherylO-Xerox
Community Manager

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