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baldygb New Member
New Member

Phaser 6180 Controller Communication Error 117-313 mean?

Our phaser displays controller communication error code 117-313 restart on the panel. Our imagesource technician has swapped out the MFP 6180 with a different 6180 printer that came from another office but we experienced the exact same error code again immediately which was strange. I knew the replacement printer was a good known printer. Whenever we unplug the network patch cable and try restarting the printer then connecting the same printer to a peer to peer network, the problem goes away and print jobs come out just fine. Is this error code a generic code for an incompatible network device?

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Phaser 6180 Controller Communication Error 117-313 mean?

It should not be at all related to the Network, is there another code listed?

 

The 117-313 is on page 345 of the service manual here. I cannot imagine how 2 different printers could get that error from a network drop.

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Joe
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