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Daedra223 New Member
New Member

Phaser 6510 stuck "Please Wait ..." Message after the firmware update

Hello,

 

I used the tool Win_FWTool_v5.3.3.8.zip and upgraded my phaser 6510 with this firmware 64.21.81_PH6510.zip.

The tool showed 100% and I closed it after the message, the printer showed 100% of the download finished, then it showed please wait and restarted.

 

Now I restarted it a serveral times it only shows "Please Wait ..." for hours ...

I think maybe the firmware update failed and it is not possible to boot.

 

Is there a way I can factory reset the printer to its default firmware? When I am trying to push buttons a LED starts to blink in an violett/ red light and the "Please wait..." Message still keeps.

How long does the installation took place after the update? I mean it were 250 mb ...

 

Thanks!

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1 Reply
Community Manager CherylO-Xerox
Community Manager

Re: Phaser 6510 stuck "Please Wait ..." Message after the firmware update

Hi Daedra223,

Thank you for using the Support Forum. Please see the instructions for upgrading the firmware.  If these instructions do not help please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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