I used the tool Win_FWTool_v18.104.22.168.zip and upgraded my phaser 6510 with this firmware 64.21.81_PH6510.zip.
The tool showed 100% and I closed it after the message, the printer showed 100% of the download finished, then it showed please wait and restarted.
Now I restarted it a serveral times it only shows "Please Wait ..." for hours ...
I think maybe the firmware update failed and it is not possible to boot.
Is there a way I can factory reset the printer to its default firmware? When I am trying to push buttons a LED starts to blink in an violett/ red light and the "Please wait..." Message still keeps.
How long does the installation took place after the update? I mean it were 250 mb ...
Thank you for using the Support Forum. Please see the instructions for upgrading the firmware. If these instructions do not help please consider contacting your support centre for further assistance.