Hi mhenson,
Thank you for using the Support Forum. Please make sure that the date and time on the machine itself is set correctly. See these instructions for setting the date and time on the machine. If this is not the issue please consider contacting your support centre for further assistance.
Hello again,
On my Xerox Phaser 7750dn supply page, all the dates are wrong the toner dates, the imaging unit dates and the fuser dates and all the toner cartridge dates all read a couple of years old. I just replaced the fuser today 8/28/17 and the info page says I changed it back in 5/6/15, the lower left corner of the supply info page says it went into service in 2005 but we purchased it (USED) in 2006, so maybe that is correct.
We have just replaced the imaging board, the controller board and the electrical chassis within the last few weeks, all were refurbished.
Any help on how to change these dates to current time would be a big help.
Thanks
Mike