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RGI
New Member
New Member

Phaser 8400 breakdown

Product Name: Other - specify product in post

- Message reads "Fault 37,002.47:19874" 

This unit is no longer sold by Xerox. Any suggestions as to what this message means.

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2 Replies
RGI
New Member
New Member

Re: Phaser 8400 breakdown

Thanks for the quick respone. Wiring looks okay. Problem occured after a potential power surge due to Powerstream shutting down the area for a pole repair, although the printer is on a surge protector bar.

 

How do I run the diagnotic test mentioned and do you have a rough idea of the cost of a printhead?

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Kimzi
Valued Advisor
Valued Advisor

Re: Phaser 8400 breakdown

Hey!

 

You will need to enter the Diagnostics Menu for this.

I do not know the exact price but its really expensive.

Maybe someone else has the knowledge in this?

 

Thanks!


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