I am not sure what you want me to prove. You can not place a service call from this forum website or any other website that I am aware of on the Xerox.com North American website. I can not speak to the sites of other countries. Please consider contacting your support centre for assistance on placing a service call. .
Thank you for using the Support Forum. The forum website is not a place to request a service call you would need to contact your local support centre to place a service call. Please consider contacting your support centre to place your service call.