Our Xerox WorkCentre 3345 is connected to our network with ftp cable.
Our device is with static IP Address, we don't use DHCP.
And now I should to check our firmware version and if it is lower version we need to upgrade to new version?
You don't have to, but mine is on the higher version and does not have the issue yours does.
I have some questions, can you explain me more about upgrade and firmware update process?
Download and extract the firmware I linked, upload it to the machine via its web interface
If I decide to update firmware, all my old settings and configurations will stay there or I will lost them?
No settings should be lost
Do I understand you correctly? Power Saver Modes, they are not problem, and we can manage our Xerox Work Centers 24/7 remotely? Correct, Power saver should not effect the LAN settings at all, mine is in a big test lab and probably isn't in power save mode for less than 5 minutes per week, but is always available to print or use the CWIS page
And we need to be with wired connection to network, with latest firmware and with static Ip address of device?
You do not, but it would be preferred, especially wired vs wireless, since many routers disconnect a wireless device that isn't active until they make a request, which would explain your scenario where it doesn't work until you change the printer state
We don't have privilege and permissions to upgrade the firmware and this option for us is not available.
Do you have any others ideas? If you don't have admin privilege to your own printer, then someone who does will have to make the change, if they won't make the change, they are just choosing to have a broken machine and can't be helped.
And please show me how you are able to wake it over LAN?
I don't need to wake it ever, but if I wanted to I would simply send a print, open the CWIS (Web page) and make a change that requires admin rights, which would cause it to wake in order to apply the setting I changed. Remember, in my case it never isn't available to be used
How you generate traffic to Xerox WorkCentre 3345 to wake up it? As above, I don't need to at all
Due to the rules that go along with Energy Saver certifications, Power saving cannot be disabled.
It doesn't drop the network when it sleeps though, so I assume you're using WiFi and it is getting dropped due to no activity on the LAN. That should/could be negated via STATIC vs DHCP, or switching to Wired.
The latest firmware is here, which is what mine is running, which is just fine on the LAN and both are set to 1 at all times.
