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2 Replies
Joe Arseneau
Valued Advisor
Valued Advisor
‎12-26-2017 06:30 PM

Re: Print Safe - Add New Print Server

In Printsafe

go to company > workflows > printer clients > Details > Application host Name:  confirm correct or change to printsafe pc ip address.
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Joe Arseneau
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MSPTestAccount
Account Deactivated
‎12-26-2017 04:11 PM

Re: Print Safe - Add New Print Server

Hello dschmidt.

I have shared your post with our Technical Support team and they recommend you contact them at 1-800-821-2797 with your PrintSafe serial number (not the printer serial). If the use your PrintSafe serial number when calling in, you will be directed to the appropriate support team for this software.

 

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Thanks,
SandyP-Xerox
Moderator
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dschmidt
New Member
New Member
‎12-21-2017 11:57 AM

Print Safe - Add New Print Server

Product Name: Other - specify product in post

When I try to add a new Print Server after installing the PrintSafe Software I get a "There was an error processing your request or the system was busy.  Please try again later."  I made sure they can see/ping eachother and permissions are set.

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