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MSPTestAccount
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Re: Printer Reports - Change source tray or paper size

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Great to hear that the issue has been resolved.  Let us know if you need any assistance in the future.

Have a great day.

 

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SandyP-Xerox
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Zyoo
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Re: Printer Reports - Change source tray or paper size

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     It has been a week now, and no staff members have complained about having issues with the printer. Looks like this is the official solution!

 

Thanks again for you help!

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Zyoo
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Re: Printer Reports - Change source tray or paper size

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PS: The change i made was on the printer, not on the print driver. i run the reports i am talking about directly from the printer, not from a computer or a program.
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Zyoo
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Re: Printer Reports - Change source tray or paper size

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Hi Sandyp,

     Followed the instructions you linked to and it worked! it was set to auto select, i changed it to one of the trays containing 8.5x11. I then printed a report and it came out on 8.5x11. I am a little concered about how this may effect staff members who print to this printer however. I will leave the setting how it is currently and see if anyone runs into problems while attempting to print to it. I will leave another post in a week or two to let anyone reading this know if it has any side effects.

 

Thanks again!!!

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MSPTestAccount
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Re: Printer Reports - Change source tray or paper size

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Hi Zyoo.

I found this solution in the Phaser 7760 product knowledge base at http://www.support.xerox.com/support/7760/support/en_US.html?objGUID=4962

 

Solution : Set Up a Default Paper Tray

  1. Press the [Up] or [Down] arrow button on the Control Panel until "Printer Setup" is selected on the Display Screen, and then press the [OK] button.
  2. Press the [Up] or [Down] arrow button until "Paper Handling Setup" is selected, and then press the [OK] button.
  3. Press the [Up] or [Down] arrow button until "Paper Source" is selected, and then press the [OK] button.
  4. Press the [Up] or [Down] arrow button to highlight the required tray, and then press the [OK] button. The machine will now try to print from selected tray first, unless another tray is specified in the print job and / or driver.

I also found this solution -  How To Modify the Paper Type and Paper Source in the Print Driver

Use this link to see the solution: http://www.support.xerox.com/support/7760/support/en_US.html?objGUID=2787

 

I hope these help you.

 

 

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SandyP-Xerox
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Zyoo
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Printer Reports - Change source tray or paper size

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Product Name: Other - specify product in post

Hello Everyone,

     I have a xerox Phaser 7760GX. Every morning i must print off a usage profile report from the printer to keep with our records. The problem i have is that it uses the 11x17 instead of 8.5x11. I have searched online and could not find a way to change the paper source for the reports or the paper size. If anyone knows how to do this i would apreciate the help.

 

Thanks!

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