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YVF
New Member
New Member

Printer says "Check PrimaryNet"

Product Name: Phaser 6510
Operating System: macOS 10.13 - High Sierra

I just installed the driver and its WRLS NETWORK ADAPT, but I cannot print. 

It says: Ready - Check PrimaryNet

It won't let me use the arrows either to move to Admin or such.

Would anyone please help me? 

Thank you in advance!

 

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3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Printer says "Check PrimaryNet"

Hi YVF, 

Thank you for using the Support Forum. Please take a look at the article Check Primarynet Message in the online support.  If the article does not fix the issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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TOConsumer
New Member
New Member

Re: Printer says "Check PrimaryNet"

I have this same problem.  The instructions provided by Xerox [Article 2096079] referred to in this answer do not apply to my situation as my primary connection is a wired Ethernet connection.  Hence, directions about how to set WiFi as the primary one are not helpful.  HOW DO I GET RID OF THIS ERROR MESSAGE?  WHAT IS CAUSING THIS?  Is the only option to obtain a resolution to this problem to pay Xerox for technical support?

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MBelinda
New Member
New Member

Re: Printer says "Check PrimaryNet"

I had the same problem, but it was related to Wifi