cancel
Showing results for 
Search instead for 
Did you mean: 
YVF
New Member
New Member

Printer says "Check PrimaryNet"

Product Name: Phaser 6510
Operating System: macOS 10.13 - High Sierra

I just installed the driver and its WRLS NETWORK ADAPT, but I cannot print. 

It says: Ready - Check PrimaryNet

It won't let me use the arrows either to move to Admin or such.

Would anyone please help me? 

Thank you in advance!

 

Tags (1)
0 Kudos
3 Replies
CherylO-Xerox
Valued Advisor
Valued Advisor

Re: Printer says "Check PrimaryNet"

Hi YVF, 

Thank you for using the Support Forum. Please take a look at the article Check Primarynet Message in the online support.  If the article does not fix the issue please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

Re: Printer says "Check PrimaryNet"

I have this same problem.  The instructions provided by Xerox [Article 2096079] referred to in this answer do not apply to my situation as my primary connection is a wired Ethernet connection.  Hence, directions about how to set WiFi as the primary one are not helpful.  HOW DO I GET RID OF THIS ERROR MESSAGE?  WHAT IS CAUSING THIS?  Is the only option to obtain a resolution to this problem to pay Xerox for technical support?

0 Kudos
MBelinda
New Member
New Member

Re: Printer says "Check PrimaryNet"

I had the same problem, but it was related to Wifi