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dlong New Member
New Member

Printer settings only show Spanish

Windows Vista - regional setting is set to N.America, English.

I have downloaded the latest drivers from Xerox and reinstalled.  However, when going into the property settings for the printer it only shows Spanish.  HOW CAN I GET IT TO SHOW ENGLISH????

 

At this point, the user can't change any settings so it is of no use to us.

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4 Replies
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Xerox Employee TrishW-Xerox
Xerox Employee

Re: Printer settings only show Spanish

Hello dlong,
Thank you for your recent post! Could you please tell us what type of Xerox printer you are using? This might be helpful for our forum members.

Thanks

TrishW-Xerox
Forums Moderator
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dlong New Member
New Member

Re: Printer settings only show Spanish

I apologize for leaving out this detail:

Paser 6280, connected via USB
Windows Vista OS on the Dell laptop
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Xerox Employee JohnM-Xerox
Xerox Employee

Re: Printer settings only show Spanish

Hello dlong,

 

I believe that the issue that you are experiencing is due to a Microsoft problem. I have seen it once before on this forum, but the member never posted back to let me know if the issue was resolved or not.  So, I'll post here for you to try.

 

Please try the following steps and hopefully this will resolve the issue for you.  If it does, please click the link (in the bottom right-hand corner of the post) to <Accept as Solution> so that others can see this workaround.

 

Manually install the printer to LPT1 using the add printer wizard instead of a USB or TCP/IP port.  Once installed, check the driver properties and verify everything is in English.  If it is all in English, change the port to a valid port (either USB or TCP/IP).

 

I hope this helps!

John

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guzev New Member
New Member

Re: Printer settings only show Spanish

In fact the problem is Xerox support site. It provides Spanish version of driver instead of English. Try to download the Windows 10 x64 PostScript driver for 6705. 

 

http://www.support.xerox.com/support/xerox-6705/downloads/enus.html?operatingSystem=win10x64

 

 

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