Hello SueF,
I searched our knowledge base and found a solution for printer offline for you to try.
If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-835-6100.
Hi,
I have just bought a 6515 WorkCentre and am having various problems with it. I was able to access the embedded web server by entering the IP address on the web browser but when I have tried to do this since it shows a blank page with "404 error".
Also one of my laptops prints without a problem and the other one is now showing the printer as being offline. Does anyone know how I put it back on-line?
Thanks