Problem to copy and print

[PabloPauL]

I have a versalink (C7030) printer in our office, from  yesterday, we can't either copy and print on it, when we print no information appear in the paper (Blank). 

I need help from  you. 

[GabiE-Xerox · Accepted solution]

Hi,

You will need a tech for diagnose the machine. It could be from a defective drum, developer housing, main motor.

Gabi

[_Rebecca924]

There can be multiple possiabilties with your sitiuation. You should provide more information, by which we will be able to help you.

Thank you

[PabloPauL]

Thanx for your help, it's was the black drum problem.
Thx a lot !