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Valued Advisor
Valued Advisor

Re: Registering a device for support/rewards

Hi cgallego,

Thank you for using the Support Forum. The age of the product is probably why it is not listed on the registration page but please call our Customer Relations Help Desk 1-888-242-9098 M-F 8am-8pm ET to ask how to get your product registered.

Community Manager

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New Member
New Member

Registering a device for support/rewards

Product Name: Other - specify product in post

Hi guys,


Why when I try to register an older device, I'm limited to only some Xerox devices on this list: 

How can I register an old device (Phaser 6128MFP)?


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