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2 Replies
Dean69
New Member
New Member
‎12-22-2022 03:58 AM

Re: SAFECOM_TRACE folder

@eli wrote: EmployeeConnection

Is it OK to delete old files from the SAFECOM_TRACE folder ?

The folder is currently 9GB and contains 4 years of files.

These files seem to be automatically created so is there a way to automatically delete trace files over a certain age ?

In order to enable tracing the folder SAFECOM_TRACE needs to be created on the C: drive. After creation of the directory it is necessary to restart the Services and application (SC Service, Print Spooler, Print Client, Popup,...) Always the full folder should be fetched and a.zip created.

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CathyO-Xerox
Community Manager
Community Manager
‎11-25-2022 12:06 PM

Re: SAFECOM_TRACE folder

Hello eli,

I don't know the answer to this one and I see no one has replied, so I would recommend calling the Support line for more assistance: 1-800-821-2797

Thanks,
CathyO-Xerox
Community Manager

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eli
New Member
New Member
‎11-23-2022 07:24 AM

SAFECOM_TRACE folder

Product Name: Other - specify product in post
Operating System: Windows Server 2016 x64

Is it OK to delete old files from the SAFECOM_TRACE folder ?

The folder is currently 9GB and contains 4 years of files.

These files seem to be automatically created so is there a way to automatically delete trace files over a certain age ?

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