SIQA with C60 and Fiery EXi on Windows 7 64bit Client

[Siegfried Hoffmann]

Hello dear community,

I have a problem with the SIQA tool at a C60 with embedded Fiery.
My client is a Windows 7 64bit and the Comunication with the machine works apparently.

Example: If I remove the folder No.: 190, SIQA recognizes that too and rebuilds it.
I am logged in as admin on the machine where I can find the 4 scanned pages in this folder.

If SIQA to retrieve the data, I always get the message:
Failed to get image file.
Unable to make any adjustments.

IP port 80 and 8080 tested.

Does anyone have an idea?

Thanks and regards

Siggi

[CherylO-Xerox]

Hello Mr. Hoffmann,.

If you have not already resolved this issue, we suggest you search our online knowledgebase for this product: Xerox Color C60 with EX-i

Alternatively, you can visit our Contact Us page for other support options.