I received the email today. I got a Xerox Customer Help Desk Satisfaction Survy and after completeing the survey, it thanked me and the Search For Heroes message came up. Here is the initial link I went to when I did the survey. Unfortunately I don't ahve the link for the message about the Search for Heroes program. But again, I just received it today at 10:24 a.m.
The representatives name is Tim Lumsden He was very helpful and patient with me when I wasn't being very clear with my problem. I just wanted to give him much deserved credit.
Hello Con in OK.
I will do some research to find out if this program has been re-instated. The Search for Heroes Award program has not been active for some time now. I would like to ask you if you could share the name of the representative that you wanted to nominate for the award. I would like to share this information with the individual's manager so they are aware of their dedication.
I would also like to know who you received the email from and the date you received this email.
Thank you for assisting and thank you for taking the time to recognize this individual.
I received an eamil saying I could nominate someone for the Search for Heroes Award by clicking on the link. However, when I click on it, I get the message "The page you requested cannot be displayed". How can I nominate a representative that is deserving of this award?
Solved! Go to Solution.