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Smart Start install Fails

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 7 x64

I'm getting this on one system. Other systems are install this way fine. Any thoughts?

Screen Shot 2018-08-02 at 8.03.04 PM.png

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5 Replies
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Valued Advisor
Valued Advisor

Re: Smart Start install Fails

Try just installing the driver itself

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Joe Arseneau
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Re: Smart Start install Fails

Did not work. I get this error.

Screen Shot 2018-08-06 at 2.11.15 PM.png

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Re: Smart Start install Fails

When I try to install via print managment I get this:Screen Shot 2018-08-06 at 5.13.08 PM.png

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Valued Advisor
Valued Advisor

Re: Smart Start install Fails

Your screenshot is clearly showing it (or you) has chosen to install a WSD device.

You don't install the printer as a network printer, you install it locally on a TCP/IP port

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Joe Arseneau
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Re: Smart Start install Fails

Hi I'm having the same issue trying to install AltaLink C8035 on Win 2008 R2 server. Did you ever resolve this issue?

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