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ajsmith227
Member
Member
‎08-02-2018 10:23 PM

Smart Start install Fails

Product Name: VersaLink® C405 Color Multifunction Printer
Operating System: Windows 7 x64

I'm getting this on one system. Other systems are install this way fine. Any thoughts?

Screen Shot 2018-08-02 at 8.03.04 PM.png

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Joe Arseneau
Valued Advisor
Valued Advisor
‎08-06-2018 01:53 PM

Re: Smart Start install Fails

Try just installing the driver itself

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Joe Arseneau
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ajsmith227
Member
Member
‎08-06-2018 04:11 PM

Re: Smart Start install Fails

Did not work. I get this error.

Screen Shot 2018-08-06 at 2.11.15 PM.png

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ajsmith227
Member
Member
‎08-06-2018 07:14 PM

Re: Smart Start install Fails

When I try to install via print managment I get this:Screen Shot 2018-08-06 at 5.13.08 PM.png

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Joe Arseneau
Valued Advisor
Valued Advisor
‎08-07-2018 12:51 PM

Re: Smart Start install Fails

Your screenshot is clearly showing it (or you) has chosen to install a WSD device.

You don't install the printer as a network printer, you install it locally on a TCP/IP port

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Joe Arseneau
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Shawn K
New Member
New Member
‎02-06-2020 02:59 PM

Re: Smart Start install Fails

Hi I'm having the same issue trying to install AltaLink C8035 on Win 2008 R2 server. Did you ever resolve this issue?

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