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ajsmith227
Member
Member

Stuck in setup

Product Name: VersaLink C405 Color Multifunction Printer
Operating System: Windows 10

Just got this printer. Can't get through setup. Can't factory reset. Any tips?

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2 Replies
TammyL-Xerox
Administrator
Administrator

Re: Stuck in setup

Hello ajsmith227, 

 

Here are a few things to check, make sure the printer is not plugged into a power bar, but is plugged directly into the wall socket.  Power off and verify that the toner cartridge is installed correctly.  

If you are still having issues after trying these steps, I suggest that you call into our support department for assistance @ 1-800-821-2797 or 1-800-835-6100

Thanks,
TammyL-Xerox
Community Manager

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michalclarke123
New Member
New Member

Re: Stuck in setup

Hi , we know that a lot of people get stuck into different electronic problems and they do not find a way to grt out of it and as a result they quit . Just as you are stuck in this printer problem , Well , I were also one of these a few months ago but then I found ELectro tech guide , a really awesome website where we can find solutions of almost all the electronic problems . You can see it here.

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