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cfmdesigns
New Member
New Member

Supplies Assistant app

Product Name: Xerox C310 Color MultiFuntion Printer
Operating System: macOS 12 - Monterey

Supplies Assistant does not update to acknowledge fresh toner cartridges. I do not see a way to refresh the data or to log out and back in as suggested once before. How does one log out? It will not allow me to delete and re-register my printier because I have another item on order.

 

Does anyone know if the benefits of the eConcierge program will remain active if I delete this horrible app and just check status online?

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1 Reply
TammyL-Xerox
Community Manager
Community Manager

Re: Supplies Assistant app

Hello cfmdesigns, 

It might be best to call that department for question about the program - 1- 866-852-4352.

Thanks,
TammyL-Xerox
Community Manager

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