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emsusace
New Member
New Member

This card cannot be used on B605

Product Name: VersaLink B605/B615 Multifunction Printer
Operating System: Windows 10

Hello,

We have a Versalink B605 with software version: 33.66.91 installed.  When we insert our CAC card into the reader to log into the printer we get a "This card cannot be used" error. We have tried different plugins but we end up with the same error regardless of what we try. Any suggestions?

 

 

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1 Reply
CherylO-Xerox
Community Manager
Community Manager

Re: This card cannot be used on B605

Hi emsusace, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.   

 

Thanks,
CherylO-Xerox
Community Manager

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