After running out of toner, I replaced the cartridge with a compatible one, but the no toner message continued to appear. Thinking about a problem with the this cartridge, I bought another one but the problem persists. The printer then remains completely locked.
Is there any way to bypass this error?
Hello Emanuele,
There are multiple toner cartridges for this device. I would first make sure you are replacing the correct color ink cartridge. You can then try powering if off and back on. If that doesn't work I would Contact the Support Department.