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kamran New Member
New Member

Re: Unable to get Remote Control Panel working at Workcentre 5330

hi, 

i want to know about remote control panel of xerox in 5330 model can i add external device in xerox 5330 for remote control or should install any driver for remote control.

Note: Email Address: kamranqadri962@gmail.com

 

Regards

Muhammad kamran Iqbal

 

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Unable to get Remote Control Panel working at Workcentre 5330

The remote control panel only exists in Connectkey and AltaLink devices. It cannot be added to any other device

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Joe
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Tony Campos New Member
New Member

Re: Unable to get Remote Control Panel working at Workcentre 5330

I too am unable to access the remote control panel on a WC7970. It states that I need to download Java which I have already done. It works on the machine down the hall from it though. I was told that it might be newer firmware installed.

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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Unable to get Remote Control Panel working at Workcentre 5330

Xerox doesn't use Java anymore because of that issue, they kept changing Java and it kept breaking the RCP, so now they use HTML5 and the issue is gone.

So update to this firmware and the control panel will begin working.

 

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Joe
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Zbot New Member
New Member

Re: Unable to get Remote Control Panel working at Workcentre 5955

Agree, Xerox if everyone is pointing the finger at you then you may be the problem. Please come up with a better solution. You are wasting a lot of people’s time and money trying to fix your issue.
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Unable to get Remote Control Panel working at Workcentre 5955

@zbot ???? Xerox fixed it a year ago by switching it to HTML5, just update the firmware on the printer.

And the 53XX never had it and never will, so there is also nothing there to "fix".

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Joe
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