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mshahid85 Member
Member

Unable to install

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Product Name: Xerox workcenter 5735
Operating System: Windows 10 x64

Hi,

i am using window 10Pro, OS 1903 Letest updated. This machine was running perfectly before update. now 

when i try to install my Xerox Workcenter 5735 machine on my System after update my OS, an error appeared on my screen that: 

"unable to install the prntier due to the handle is invalid"

please help how to resolve this matter. Xerox Error.jpg

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Community Manager CathyO-Xerox
Community Manager

Re: Unable to install

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Hello mshahid85,

I know this device uses class drivers with the OS, but have you tried uninstalling the printer and then downloading one of the Xerox Drivers listed HERE?

 

Thanks,
CathyO-Xerox
Community Manager

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mshahid85 Member
Member

Re: Unable to install

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Thanks a lot for your precious support,
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