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crowdedisland New Member
New Member

Unable to use web interface to login and change settings

Product Name: Xerox Workcentre 6515
Operating System: Windows 10

I am able from the front panel of the Xerox Workcentre 61515 to login as admin and see and change settings.  I can get to the web interface but cannot successfully login with same credentials.  I get login failed

 

If I try to do things without logging in I get "The requested operation cannot be processed"

 

I am using Chrome and the site does come up as insecure is this the issue?

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gabiene Advisor
Advisor

Re: Unable to use web interface to login and change settings

Hi,

It is a known behaviour with Chrome in combination with older firmware versions of the machine. So use Edge or update machine firmware at the latest:

https://www.support.xerox.com/support/workcentre-6515/file-download/enca.html?operatingSystem=win10x...

 

Gabi

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