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Wi-Fi Direct doesn't work Directly

Product Name: Other - specify product in post
Operating System: Windows 10

Hello all! I recently acquired some Wireless Networking Adapters for Xerox printers (497K11500). Things were going pretty well with the install, until I tried to connect to the printer. I had no problems connecting to the printer directly from my Android phone. I can print from a Windows 10 computer fine when I connect to the Wi-Fi hotspot it creates. However, when I try to connect to the printer directly with Wi-Fi Direct, such as being on a different Wi-Fi network or no network at all, Windows 10 simply gives me the error: "Driver is unavailable". I tested on a few different computers from different manufactures and got the same problem. Again, it worked fine on my Android device, so it seems to be something to do with the Xerox printer and Windows 10.

Any ideas on how to fix it? Getting the error with an AltaLink C8030 and AltaLink B8045.

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CathyO-Xerox
Community Manager
Community Manager

Re: Wi-Fi Direct doesn't work Directly

Hi there,

I searched the online knowledgebase and found some articles that may help you with the set up:

Thanks,
CathyO-Xerox
Community Manager

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