Hello AndyWill,
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.
I can enter the Wi-Fi network key (password) for my Broadband service and print remotely. During setup I did get the message that key was 'Saved'. But when the printer sleeps it no longer retains the key. Surely I don't need to enter the password key each time I turn on/wake the printer?