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TammyL-Xerox
Community Manager
Community Manager
‎05-11-2021 09:33 AM

Re: Wifi configuration lost after unplugging/rebooting the printer

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Hello Ion, 

 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.

Thanks,
TammyL-Xerox
Community Manager

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Ion
New Member
New Member
‎05-05-2021 11:44 PM

Wifi configuration lost after unplugging/rebooting the printer

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Product Name: WorkCentre 3225
Operating System: Windows 10

Hi all

I have a 3225 printer which started to act up lately.

I configured it using the easy wireless setup and then went to the portal and also configured scanning to email (smtp etc). After that it will work fine including connection to the wifi, printing, email etc.

However as soon as I reboot the printer everything is lost, it will not auto connect to the wifi, printing doesn't work. I tried using the printer controls to select the wifi network and connect to it and then the printer will become available, but all scan to email configuration is lost. Next time I reboot the printer I need to go again and punch in the wifi network and password etc. Not sure why this is happening, any clue?

Much appreciated

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