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CathyO-Xerox
Community Manager
Community Manager
‎01-24-2023 09:06 AM

Re: Windrows driver PS offers only Tray 1 and 2 but not the installed Tray 3 and 4

Hello there,

Go to this article and at step 2 it explains how to configure that print driver with the correct number of trays.

Thanks,
CathyO-Xerox
Community Manager

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nighti1
New Member
New Member
‎01-21-2023 09:23 PM

Windrows driver PS offers only Tray 1 and 2 but not the installed Tray 3 and 4

Product Name: VersaLink C8000 Color Printer
Operating System: Windows 10 x64

Hello,

I have buyed a Versalink C8000 Printer and aditional the  3. and 4. Trays (2x520 paper). So i have 4 Trays for paper.

In the Touchscreen monitor i have configured all 4 Trays. All is ok.

In the Webserver are only 3 Trays visible.

In the Windows 10 Printer Driver PS only 2 Trays. The tray 3 and 4 not visible and i don´t now how can i choose it.

The driver is installed with the actaully xeroxsmartstart tool. Please see fotos below.

Thanks for your help.

Screenshot (13).pngScreenshot (14).png

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