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Community Manager
Community Manager

Re: Won't boot up, stuck in boot mode

Hello typerth, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

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Won't boot up, stuck in boot mode

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 7 x64

I have a Workcenter 7830 that was dropped in my lap. It was all torn apart, and was "diagnosed" as a "bad motherboard" since it did nothing. This randomly happed one day in the past I was told. I reassembled the unit, and it powers up to the screen that says "Please wait...the system is powering up. It seems to be doing some sort of power cycle and then is back to this screen. I have done a power kill/reboot with no change. I don't have a contract, but am very handy with fixing things in general with some guidance. Can anyone help? I am leaning towards an altboot as my next step. The machine has been fully assembled. Thank you

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