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New Member
New Member

WorkCentre 5150 Enable Address Book Button

Good day,

 

I have admin access to our WorkCentre 5150. I've imported a Public Address Book via .csv for the scanning service but the Address Book button is not appearing on any menus. Is there an additional feature that we need to purchase or enable and how can I tell? I've searched the Admin Guide but there is no direction that indicates what might be going on if the Address Book button is not present. Thanks for any insights.

 

Regards,

Will

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3 Replies
Community Manager
Community Manager

Re: WorkCentre 5150 Enable Address Book Button

Hi DieselG,

Thank you for using the Support Forum. Please take a look at this solution for setting up email and see if you have everything set up correctly.  If you have it setup correctly then please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

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New Member
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Re: WorkCentre 5150 Enable Address Book Button

Thanks for the information. The printer is set up to scan and is functioning correctly. I am able to scan to email but I have to enter in the whole email address  manually everytime I want to scan. I have thoroughly read the user and admin guides. There in I have found directions to  press the Address Book button and that will present a list of contacts that have been imported. However, this button is not present on the UI and there are no instructions for enabling it. It just seemed like enabling such a simple function would be readily available. Thanks though.

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Community Manager
Community Manager

Re: WorkCentre 5150 Enable Address Book Button

Hi Diesel,

Thank you for using the Support Forum. Please consider trying this solution for public address tab not showing and see if this fixes the problem.  If not contacting support might be required. 

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

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