WorkCentre 6515- Legal page getting stuck.

[SandraBeier]

My printer works fine while printing on standard A4 size Paper but once I switch to legal, the page gets stuck. What could be the issue?                        myPennMedicine

[TammyL-Xerox]

Hello SandraBeier, 

Are you able to share the error code that appears when the jamming occurs, it should follow this pattern 111.111

[EricTheActor11]

When you put the legal paper in the paper tray, is the tray settings getting changed from A4 to legal?

It's possible that the machine is expecting to pull A4 paper but jams up because the paper is actually legal.

bye for now.