WorkCentre 7120 - SMTP Auth to None

[gukweto]

This will be another issue. This only works on IE.. But IE will has been removed to Windows 10 and 11.. Do we have other alternatives?

[Joe Arseneau]

It isn't just IE that can be used, Safari,Firefox, WaterFox,Opera, EDGE, Konqueror, Torch and Avant all work perfectly fine.

It is literally one browser that has the problem, so it may not be a perfect solution to use almost literally any other browser, it certainly is perfectly acceptable for 99.9% of people.

[pundsovers]

I don't think its a perfect solution.

[mjanasze]

It is confirmed, Xerox WorkCentre 7120 SMTP error is solved by using Internet Explorer in the process of setting SMTP via www printer properties panel.

Error codes for my configuration were as follows:

06/03/2018 19:16	016-513
06/03/2018 19:12	017-714
06/03/2018 19:05	017-714
06/03/2018 19:00	016-513
06/03/2018 18:55	016-513
06/03/2018 18:49	017-714
06/03/2018 18:33	017-714
06/03/2018 18:30	016-513
06/03/2018 18:19	016-764
06/03/2018 18:13	017-714
06/03/2018 18:03	017-714
06/03/2018 17:46	017-714

[Periodik · Accepted solution]

Yup.

Chrome is not supported, i tried with IE and it's worked !

Go figure ...

[RobertA]

Did you resolve this issue?  What was the resolution?

[CherylO-Xerox]

Hi Periodik,

Thank you for using the Support Forum. Please take a look at the solution for configuring the SMTP settings.  If this does not help please consider contacting your support centre for further assistance.

[Periodik]

Hello Everyone,

When i set the option SMTP Auth in the email function on my Xerox WorkCentre 7120 it's always going back to NONE when i save.

I'm i doing something wrong ? All the ID/Password is setted and i'm pretty sure i was able to set it to SMTP Auth for the email function.

Thanks !