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Community Manager
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Re: WorkCentre 7855 - Will support/upgrade for EIP 3.7 or higher be possible

Hello AdamA, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797.

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WorkCentre 7855 - Will support/upgrade for EIP 3.7 or higher be possible

Product Name: WorkCentre 7830/7835/7845/7855
Operating System: Windows 11


We have an Xerox WorkCentre 7855 and System SW version:

Based on this forum post my understanding is that Xerox WorkCentre 7855 runs EIP version 3.5.

"All Connectkey products are currently EIP 3.5 if their firmware is up to date." 

The post however is from 2019. I now wonder:

1) Will WC 7855 be able to be upgraded to EIP 3.7 or higher?

2) In different posts about EIP here the question is never answerd on HOW you can check which EIP version is used on your printer. Is there a way to easily check this yourself? Configuration report does not show this.

3) Has anyone been able to get Printix Go working on an WC 7855? This explains why I'm asking the above questions. :)


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