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kaika313
Occasional Contributor
Occasional Contributor

WorkCentre 78xx series, cannot select metric custom paper size from bypass

Product Name: WorkCentre 7830i/7835i/7845i/7855i
Operating System: Windows 10 x64

Hi,

are there any known issue about selecting custom paper size for bypass tray on WorkCentre 78XX series?

When loading a non-standard sheet of paper (e.g.320mm x 43 mm) on bypass and when custom paper size is selected even if Metric is selected for paper preference I can only see measures in inches and this make very difficult to select proper values.

Is it a firmware (075.010.010.12010) problem or anything else?

Anywhere but there in custom paper size e I can see Metric measures...

Thank you

Schermata 2021-03-17 alle 09.59.18.pngSchermata 2021-03-17 alle 09.59.36.pngSchermata 2021-03-17 alle 10.08.42.png

 

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TammyL-Xerox
Administrator
Administrator

Re: WorkCentre 78xx series, cannot select metric custom paper size from bypass

Hello kaika313, 

I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance.

Thanks,
TammyL-Xerox
Community Manager

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