cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New Member
New Member

Workcenter 5335 energy saver problem

I noticed that from time to time our new WC 5335 gets stuck in power saver mode. Pressing the power saver button or sending a print job to the machine will not wake it up from this state. When this occurs the copier is also not visable on the network through its Web gui. The only way to get back to a useable state is to reboot the machine. Has anyone seen or heard of this before, or does anyone have any insight on a possible fix?

 

Thanks in advance

0 Kudos
1 Reply
Highlighted
Community Manager
Community Manager

Re: Workcenter 5335 energy saver problem

Hi Ryan,

Thank you for using the Support Forum. Please try adjusting the time for the power save mode using this soution.  If that does not help with the situation please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos