Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1 Reply
CherylO-Xerox
Valued Advisor
Valued Advisor
‎02-28-2014 04:36 PM

Re: Workcenter 6015 - Network Issue

Hi scottmh,

Thank you for using the Support Forum. Are you able to ping the printer?  Please make sure you are on the latest firmware for your machine.  If you continue to have issues with connectivity using Windows please consider contacting your support centre for further assistance.

Thanks,
CherylO-Xerox
Community Manager

Be sure to click Kudos for those who have helped you.
Select Accept as Solution for posts that have helped to solve your issue(s)!

0 Kudos
Reply
scottmh
New Member
New Member
‎02-26-2014 11:33 AM

Workcenter 6015 - Network Issue

Product Name: Other - specify product in post

Hi.

I have a Workcenter 6015, connected via ethernet.

If it is on, my Windows 7 computer loses network connectivity intermittently.

This is with or without the Workcenter software installed.

They are not sharing the same ip address.

I have also tried with the printer on wireless, exact same problem.

The wife has mac, does not experience this problem.

 

Can anyone help?

 

Thanks!

 

0 Kudos
Reply