Hello MCDC_IT,
I see no one has responded to this post yet. So, at this point I would recommend contacting your local Xerox Support Department to speak with a Product Specialist for more assistance. Please call 1-800-821-2797 or 1-800-835-6100.
I installed XDA version 6.5 on a Windows 2019 Server. It is configured and working. The only issue is that the application does not launch for other admin users. I have uninstalled and reinstalled using run as administrator with the same results. Any insight would be appreciated.