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TammyL-Xerox
Community Manager
Community Manager
‎01-13-2023 08:36 AM

Re: XEROX 6515 WORCENTRE why did i buy it

Hello JimmyT,

I searched our knowledge base and found this article for you to review on the message Held for Resources.  If you are still having issues after trying these steps, I suggest that follow the suggestion from the support department and schedule a service call. 

Thanks,
TammyL-Xerox
Community Manager

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JimmyT
New Member
New Member
‎01-11-2023 08:17 AM

XEROX 6515 WORCENTRE why did i buy it

Product Name: Xerox Workplace Mobile App
Operating System: Not Specified

So i bought a Xerox 6515 during lockdown. Got the wireless accessory never worked and cant remove it so have to lug the printer about and its a big beast. replacement toners £250 or get them from Amazon £50 hmmm.

Main issue is i constantly get an error message of held for resources when printing from my PC or Mac. Seems to be no reason for this as if i open the same emails and attachments on my phone they print perfectly. All printer trays have paper, brand new toners ( as i rarely manage to print anything)

Xerox have said i need to get an engineer out as its an issue with the printer tbh would rather throw it in the bin and buy a sensible printer that actually prints....

 

If i print or SCAN from my mobile i have no issue at all.

 

cheers

jimmy T

 

Anyone else had this issue

 

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