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Xerox 3345 sleep mode not working.

Product Name: WorkCentre 3335/3345
Operating System: Windows 10 x64

Sleep mode of my Xerox 3345 printer is not working. I looked at the energy saving settings. Everything seems to be as it should be but still sleep mode is not working. Although I press the sleep button on the panel, the device does not go into sleep mode. What do you think is the source of the problem?

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Community Manager
Community Manager

Re: Xerox 3345 sleep mode not working.

Hi Deneb965, 

Thank you for using the Support Forum. From all the information I can find the power save mode is on a clock. When the machine is idle for the programmed length of time it will go into power save or sleep mode.  You can not press a button to force the printer into the mode.  The button is pressed for releasing the printer from the power save/sleep mode.  If you require more information please consider contacting your support centre for further assistance.

Community Manager

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