cancel
Showing results for 
Search instead for 
Did you mean: 
Augie
New Member
New Member

Xerox 5030 jamming constantly

Product Name: Other - specify product in post

Our 5030 jams frequently. Clearing jams, cleaning rollers, adjusting tray size doesn't help. Looking for an inexpensive way to fix and where to look for uncommon areas a jam can occur.

0 Kudos
1 Reply
MSPTestAccount
Account Deactivated

Re: Xerox 5030 jamming constantly

Hi Augie.

Thank you for using the Community Forum.  You mention that you have frequent jams with your 5030 device.  Are there any fault codes associated with the jams?  That might help with troubleshooting the issue.

You may also check the extensive knowledge base that is online for this product.  You can search for jamming issues as well as fault code searches.

http://www.support.xerox.com/support/workcentre-5030-5050/support/enus.html

Please select "Accept Solution" and / or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!
Thanks,
SandyP-Xerox
Moderator
0 Kudos