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Xerox 5225A Workcentre Paper Tray Attributes Auto Detection Incorrect

I have a Xerox WorkCentre 5225A. When I load 8.5x11 paper/portrait into tray 3 - it automatically detects the correct size. 

 

Tray 2 is disabled in System settings due to hardware/Tray being visually broken.

 

Tray 1 automatically detects A4 portrait, I can not figure out why. I have visually verified the tray settings. When I manually enter the size it turns to landscape, I don't want that.

 

Paper Tray priority is set at- 3(8.5x11/portrait),1(a4/portrait),4(11x17)<-----I would like 1 to also be 8.5x11/portrait for when 3 runs out

 

As I understand it - if Trays 3,1 are the same size, orientation, and 3 is set as first priority, 1 as second - then when it runs out it will default to Tray 1 without any user input. Please correct me if I am understanding incorrectly

 

I am new to this Device, still reading the manual, but am stuck here. 

 

Thanks,

 

 

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Re: Xerox 5225A Workcentre Paper Tray Attributes Auto Detection Incorrect

Tray 1 automatically detects A4 portrait, I can not figure out why. I have visually verified the tray settings.

 

Login as the admin and go to Machine Status > Tools > System Settings . Common Service Settings > Other Settings

verify that Default Print Paper Size is set to 8.5*11

verify that Paper Size Settings is set to Inch Series

 

Then go to Machine Status > Tools > System Settings . Common Service Settings > Paper Tray Settings and make sure the specific tray is not dedicated or set to something wrong

 

When I manually enter the size it turns to landscape, I don't want that.

 

 

Either enter the dimensions opposite of what you are doing, or pick the size with the picture of the paper going in the landscape direction.

 

As I understand it - if Trays 3,1 are the same size, orientation, and 3 is set as first priority, 1 as second - then when it runs out it will default to Tray 1 without any user input. Please correct me if I am understanding incorrectly

 

Partially true, if you tell it to print specifically to tray 3 it will only go to tray 3, if you tell it to auto select and the job is 8.5*11 it will go to 3 and proceed to 1 if empty/emptied

 

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Joe Arseneau
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