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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox 6655 unable to boot up

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Like the others, check your PM's

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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dbudwal New Member
New Member

Re: Xerox 6655 unable to boot up

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Hey, Im having the same issue, can you private message the details as well. Will appreciate it. Thanks
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dbudwal New Member
New Member

Re: Xerox 6655 unable to boot up

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Hey Joe, thanks for your reply.

Question one does the USB need to be formatted in a certain format and second there are two dlm files, do I put both in the folder or keep one.
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Analyst Nation Moderator Joe053204-hcl
Analyst Nation Moderator

Re: Xerox 6655 unable to boot up

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FAT32 (Win10 doesn't give the option for sticks above 8GB)

The one with 073.110.009.03700 in the name (at the time of this writing)

Please be sure to select "Accept Solution" and or select the thumbs up icon to enter Kudos for posts that resolve your issues. Your feedback counts!

Joe
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sbarker100 New Member
New Member

Re: Xerox 6655 unable to boot up

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I have a workforce 7530 that is doing the same thing.  I have tried to to forrce it to reinstall, but it just shuts down.  I have found if I leave it for several hours and then restart it, sometimes it turns on.  I have tried a new HD cable and ne memory.  Any suggestions?

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sbarker100 New Member
New Member

Re: Xerox 6655 unable to boot up

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I have a workforce 7530 that is doing the same thing.  I have tried to to forrce it to reinstall, but it just shuts down.  I have found if I leave it for several hours and then restart it, sometimes it turns on.  I have tried a new HD cable and ne memory.  Any suggestions?

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gabiene Advisor
Advisor

Re: Xerox 6655 unable to boot up

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Hi,

Try a new HDD and if this not solve your issue replace the ESS battery (the yellow one, part no. 207E22200).

 

Gabi

 

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OPHP_xerox New Member
New Member

Re: Xerox 6655 unable to boot up

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Hi, am having the same issue with the same model as the OP. Could I please get the instructions in a PM as well? Thank you!

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gabiene Advisor
Advisor

Re: Xerox 6655 unable to boot up

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Hi,

To prepare the USB thumb drive for an AltBoot restore, create an ALTBOOT folder, in the root directory. The folder name must be all uppercase. Next, using Notepad or similar utility, create a zero-length file in the ALTBOOT folder called FORCED_UPGRADE with no extension. Again, this file must reside in the ALTBOOT folder and be named exactly as shown. Finally, copy the latest firmware file (*.dlm) to the ALTBOOT folder.

 
  1. Turn the printer Off.

  2. Insert the prepared USB thumb drive in the USB Port on the printer’s rear panel.

  3. Turn the printer On. The printer reads the USB port and begins the restore process.

    1. The splash screen displays the ENERGY STAR logo while the printer reads the thumb drive.

    2. The restore process begins with Check Firmware Version being displayed.

    3. Next, the Software Upgrade screen is displayed. Depending on the system configuration (Trays, Finisher) the process can require approximately 20 minutes. The Software Upgrade screen changes to reflect the current subsystem being restored.

    4. After the firmware update process is complete, the AltBoot Complete screen is displayed instructing you to remove the USB thumb drive.

  4. Remove the USB thumb drive from the printer’s USB Port.

  5. Wait for the printer to reboot and return to Ready To Print.