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Xerox CWW Installation Issue

Product Name: CentreWare Web
Operating System: Not Applicable

Hi All,

I have had to reinstall CWW on a rebuilt server and everything went through fine. When i try and browse the site directly from IIS i get an error 500 Internal Server Error. 

Anyone who knows, knows this is the most generic error message in IIS. 

Any ideas?

the local FW is disabled.

OS: Windows Server 2008 R2

CWW Version: 6.0.5

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3 Replies
Moderator SandyP-Xerox
Moderator

Re: Xerox CWW Installation Issue

Hello desktopsupport.

Thank you for using the Xerox Support Customer Community Forum.  I apologize for my delay in responding.

As I am not familiar with CWW I will need to find someone in our escalated support group to help.

You may also want to contact us at 1-800-821-2797 for assistance, or wait for my response.

 

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Thanks,
SandyP-Xerox
Moderator
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Re: Xerox CWW Installation Issue

anyone?

 

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DyraSan New Member
New Member

Re: Xerox CWW Installation Issue

If you have your own site then hetre's the solution for you:

A 500 Internal Server Error on your own website requires a completely different course of action. As we mentioned above, most 500 errors are server-side errors, meaning it's likely your problem to fix if it's your website.

There are lots of reasons why your site might be serving a 500 Error to your users, but these are the most common:

A Permissions Error. In most cases, a 500 Internal Server Error is due to an incorrect permission on one or more files or folders. In most of those cases, an incorrect permission on a PHP and CGI script is to blame. These should usually be set at 0755 (-rwxr-xr-x).
A PHP Timeout. If your script connects to external resources and those resources timeout, an HTTP 500 error can occur. Timeout rules, or better error handling in your script, should help if this is the cause of the 500 error.
A Coding Error in .htaccess. While not as common, be sure to check that your site's .htaccess file is properly structured.
If you're running WordPress, Joomla, or another content management or CMS system, be sure to search their support centers for more specific help troubleshooting a 500 Internal Server Error.

If you're not using an off-the-shelf content management tool, your web hosting provider, like InMotion, Dreamhost, 1&1, etc., probably has some 500 Error help that might be more specific to your situation.

thankyou

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