Xerox CenterWare has experienced an unexpected error

[mikeydejesus]

Try reinstalling the software, it might help.

[JurajM]

Thank you so much for the solution. Indeed it was the update causing the problem.

[ThatGuy1]

Prompted for anohter username on this forum lmao ><

Here is the latest Win10 option;

[ThatGuy]

This would be great to know..

Just started this project yesturday, jumped through may loops to only be smacked in the face today with this 4.8 error.

What a fail on both sides lol...

Why there is no warning buffles me.

I really appreciate this post as now I know I have done everthing in my power to unbreak something that is totallly broken.

[mortenmichael]

I was seeing the same error. I removed October patches and it now works. Security is already asking me how soon I will be able to patch this server.

Will Xerox have an update to Centraware available soon?

[A.Steinke · Accepted solution]

Got the same problem and found a solution !

The problem is the .net Framework 4.8 update, after this update is installed, the scheduler service want start and the cww webpage is unavailable.

Just uninstall the update, it is listed with Update for Microsoft Windows (KB4486105).

After a reboot the CWW works again !

[Brad_907]

Look for clues in the event viewer. Replicate the error and then look at the application event logs for errors referencing the Xerox services. I've seen this error after fiddling in IIS, when the security software blocks the program, or when the CWW user account expires.

[CathyO-Xerox]

Hello Juraj,

Could there be a problem with the IP address? I recommend contacting Support Department and asking to speak with a Specialist to help troublshooting this one. You can reach them at 1-800-821-2797.

[JurajM]

CWW all of a suddent went to halt. When trying to access Xerox Centreware Web it comes up to an error: "Xerox Centreware Web has experienced an unexpected error. To recover, click the home button. if the problem persists, please contact xerox Support."

In "detailed error message" box, there is no information, meaning that error typ, browser type and such is empty. 

Also, Xerox Scheduler Service happened to be not running, but after a manual attempt to start it we get an error: Error 1067: The process terminated unexpectedly. 

Thank you for your help or advice.