I'm 100% sure that I dont belong in this forum. However I'm at my wits end. I'm trying to find a 915331-00 universal rotary knife holder. First off, does anyone know what I'm talking about. Cause lets face it. This machine is from the 70's. 2nd, where can I go to find one of these. It would be pretty amazing if someone here would be able to help me out. I really dont know what else to do. I wish I could upgrade but for some reason one of our biggest customers insists on having paper labels and I dont know much about Xerox Products but If anyone has any suggestions. Please make them. I dont know what else to do right now. Even googling this machine turned up nothing.
Hi Tired Cheshire,
Thanks for using the Xerox forum.
Would you know the serial number of the machine that contains the part?
Usually it is a 9 digit value ending in 6 numbers. With that I can look for someone with a good memory and maybe a reference document.
Hello! I realize Its been months since I posted this. To tell you the truth I didnt think anyone wouldve responded. Thank you! I have a 5 digit number for the Labeling head. The Serial # is 23447. The Model # 985150-19. The Cheshire base is Model #995150-10 and the Serial # is 23251. I really hope you are still there and can still assisit me. I also still have the Instruction manual. Which contains the part numbers. Just in case you needed to know.
Hi again Cheshire
The numbers you are indicating do not seem to be in a Xerox format unless they are so old that I just don't recognize them.
Can you scan or photo the pages of the manual that show the model, part numbers and any other identifying characteristics?
You can attach them to your message.
With retirements ongoing and the age of the device it is becoming more difficult to find tenured engineers so time is of the essence.
Hi again Cheshire,
By reviewing the materials that you sent, I was able to determine that this was a company the Xerox acquired
"Cheshire, A Xerox company"
These devices were probably supported by Cheshire (if the process was similar to my experiences in the past years) and the inventories would not have been combined with Xerox manufactured products.
In Xerox support we can frequently get an improved part sample made by a machine shop to test theories etc, and maybe you can do the same. There are many machine shops that should be able to help. I am sorry for failing to find this, but I tried.
Having been with Cheshire for a few years before Xerox sold the company in the mid 80s, I would suggest you contact ABD ick of the UK since that is the company that bought Cheshire from Xerox. Cheshire operated as an independent Xerox Company out of Mundelein, IL until about 1984-5. Good luck, there may well be some other Cheshire labelling devices out there in the used equipment marketplace.